Data & Applied Scientist

With AI transforming every industry and data growing exponentially, the team stands at the forefront of cloud innovation to meet these challenges. As part of Intelligent Conversations & Communications Cloud (IC3) organization, the team mission is to empower IC3 business, products, and services, by delivering high-impact analysis, machine learning, and AI solutions to our partner teams. You will join a diverse and agile data science team to build, deploy, and manage machine learning models at scale and driving the next generation of AI-driven solutions.

• Data Acquisition & Exploration – Understand where to gather the data needed for projects and use querying, visualization, and reporting techniques to explore and describe that data.
• Model Development & Evaluation – Develop machine learning models using appropriate techniques and tools, and evaluate outputs for statistical and business significance, refining models based on customer feedback.
• Coding Best Practices – Write efficient, well-structured code and follow software engineering best practices (version control, code reviews, testing) to build secure, reliable machine learning solutions.
• Customer Focus – Ensure solutions address customers’ business goals and real-world needs; communicate progress clearly to manage expectations and deliver actionable insights.
• Cross-Functional Collaboration – Collaborate with researchers, software engineers, and product managers (PMs) to design, develop, and deploy machine learning features and services; gather requirements, document designs, conduct code reviews, and ensure smooth handoffs between teams.
• Deployment & Operations – Deploy trained models to production and integrate them with cloud services to ensure scalability and reliability; set up metrics and alerts to monitor performance, troubleshoot issues, and participate in on-call rotations to maintain system stability.
• Continuous Improvement – Continuously experiment with new techniques to improve model performance and integrate the latest advancements in artificial intelligence and machine learning (e.g., large language models, natural language processing) into our solutions; stay up-to-date with emerging research and share insights to keep the team at the cutting edge.

• Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field
• OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND experience in data-science (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
• OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND experience in data-science (e.g., managing structured and unstructured data, applying statistical techniques and reporting results)
• OR equivalent experience

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect

With AI transforming every industry and data growing exponentially, the team stands at the forefront of cloud innovation to meet these challenges. As part of Intelligent Conversations & Communications Cloud (IC3) organization, the team mission is to empower IC3 business, products, and services, by delivering high-impact analysis, machine learning, and AI solutions to our partner teams.