Practice Supervisor

The role you'll contribute: The Practice Supervisor directs and manages staff in performing Consumer Access related activities, including ensuring patients are appropriately registered for all service lines, performing eligibility verification obtaining pre-cert and/or authorizations, making financial arrangements, requesting and receiving payments for services, performing cashiering functions, and clearing registration errors and editing pre-bill.

• directs and manages staff in performing Consumer Access related activities
• ensures patients are appropriately registered for all service lines
• ensures effective use of computer equipment and materials within departmental budget and quality standards
• engages with staff to ensure AdventHealth is promptly and accurately helping patients with their needs
• monitors staff productivity levels, quality of output, and resolves workplace-related issues in a timely manner
• ensures Consumer Access functions meet or exceed key performance indicators
• provides training to team and manages team members' schedules
• oversees efficient departmental operations
• serves as a liaison to other revenue cycle teams within AdventHealth, as well as external constituents/stakeholders
• participates in enterprise-wide projects, work groups, task forces, councils, and committees

• Associates degree
• 2 years work experience
• Lead or supervisory experience
• Certified Healthcare Access Associate (CHAA)

• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

AdventHealth is a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit.