Senior Manager, Product Operations

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. athenahealth is a progressive & innovative U.S. health-tech leader, del...

• Align work with product and company priorities to optimize performance at the Boulder level.
• Connect strategic goals to product internal & external roadmaps, clearly articulating value at both the feature and portfolio levels.
• Partner with Product Management leaders to drive portfolio and product strategy
• Conduct regular portfolio reviews with subdivision leadership to assess progress and surface risks.
• Establish effective relationships with key stakeholders across athena to streamline the process of gathering ideas/inputs that improve product decisions
• Demonstrate a self-starting mindset by independently driving initiatives that improve outcomes and efficiency.
• Identify and improve SDLC processes to drive better outcomes with less effort.
• Actively contribute to the Product Management Guild by sharing best practices, fostering cross-functional alignment, and supporting community growth.
• Define and implement team strategy in collaboration with the Executive Director and peer Senior Managers.
• Develop and coach direct reports, focusing on performance, growth, succession planning, and developing a bench for product management jobs
• Lead team participation in R&D operating cadences and zone leader forums.
• Drive consistent execution of Product Operations services across the product lifecycle, from planning through post-GA.
• Partner with U.S.-based leadership to optimize services and promote best practices across R&D.
• Ensure team alignment with subdivision goals and forecast capacity 1–2 releases ahead, with predictive planning for 3–4 releases.
• Foster a high-performing, collaborative team culture that delivers measurable value to R&D stakeholders.

• Bachelor’s Degree in healthcare related field, Business, or computer science preferred
• Understanding of healthcare/health IT environment preferred
• 2 - 5 years or product management experience
• Excellent verbal and written communication skills
• Comfortable with AI technologies and investments
• 10+ years working with stakeholders in a business environment, working across cross-functional groups
• Understanding of product management best practices, including agile development environments
• Demonstrated success at driving innovation in a dynamic environment using analytic and quantitative capabilities
• Proven people leader with a track record of driving outcomes through others and develop benches of talent
• Skilled in building, scaling, and developing high-performing functions
• Communicates strategic direction clearly and aligns teams to long-term goals at a senior leadership level
• Champions a customer-first mindset and continuous improvement

• Health insurance
• Tuition assistance
• Employee resource groups
• Collaborative workspaces
• Dog-friendly offices

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers, and the communities where we work and serve.