Technical Instructor - Systems

All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Technical Instructor delivers on our Purpose by developing and delivering required trainings to our Aircraft Maintenance Technicians in our Technical Operations Department. This role delivers training in a classroom environment and plays a key role in equipping our maintenance professionals with the knowledge and tools they need to keep our aircraft safe, our operations efficient, and our Customers flying with confidence. The Technical Instructor has strong communication skills and is excited to drive their own career with Heart.

• Provide training to SWA Employees, On-Call Maintenance Providers and Airframe Substantial Maintenance Providers/Designees in accordance with the Maintenance Procedures Manual (MPM)
• Design, develop, implement and revise training curriculums emphasizing system operation and troubleshooting procedures to reduce non confirmed component failures
• Design, develop, and implement special training curriculums to provide authorization of AMTs for critical aircraft maintenance functions
• Develop and operate computer based training courseware
• Provide training required by governmental regulations (i.e. FAA, OSHA, & EPA)
• Provide assistance with aircraft troubleshooting/act as a technical liaison to internal departments or Governmental agencies
• Provides needs assessment and analysis to provide training solutions to operational problems

• Must be able to instruct on all aircraft systems and aircraft maintenance related subjects
• Must possess excellent analytical and organizational skills
• Must be able to read and interpret complex technical manuals, logic diagrams, and schematics
• Must have strong written and verbal skills and ability to speak in a classroom situation
• Must be able to operate visual aids such as audio/video equipment and training simulators
• Knowledge of Windows based PC software, required
• Knowledge of CBT courseware design software, preferred
• Knowledge of Wizard or MaxiMerlin mainframe computer system, preferred

• Fly for free, as a privilege, on any open seat on all Southwest flights
• Southwest will help fund your Retirement Savings Plan, which includes a dollar-for-dollar 401(k) Company match contribution up to 9.3% of your eligible earnings
• Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan—when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents
• Southwest offers health plan coverage options that start from the first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.