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Patient Care Navigator

McKesson

Canada, Canada
Full-time, Regular
Posted Sep 12, 2025
None

Compensation

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About the role

The Patient Care Navigator provides personalized support to patients throughout their treatment journey, ensuring they have the resources needed to successfully start and stay on their medication regimen.

Responsibilities

  • Assists in setting up new patients on specialty drug therapies
  • Monitors all aspects of specialty pharmacy services
  • Communicates with providers regarding patient care needs
  • Maintains accurate documentation of all patient interactions
  • Educates patients on proper use of medications
  • Provides assistance to healthcare professionals
  • Addresses adherence issues
  • Schedules follow-up appointments for lab work or other services
  • Reviews and resolves billing issues

Requirements

  • Bilingual in English/French
  • Registered Nurse (RN) or Pharmacist (RPh) in good standing
  • Superior customer service skills
  • Self-directed and self-motivated
  • Strong decision making and problem-solving skills
  • Knowledge of private and public reimbursement structure
  • Previous experience using Patient Support Program Software/Technology

Benefits

  • 401k matching
  • Health insurance
  • Long-term incentive opportunities

About the Company

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable.

Job Details

Salary Range

$70,600 - $117,600/yearly

Location

Canada, Canada

Employment Type

Full-time, Regular

Original Posting

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