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Senior Scrum Master- (Hybrid)

Citi Careers

Irving, Texas, United States of America
Full-time, Hybrid
Posted Sep 03, 2025
Hybrid

About the role

The Scrum Master plays a meaningful role in delivering high-quality modern software as part of a cross-functional Agile Scrum Team. This role will be accountable for acting as a servant leader to the Scrum Team, acting to surface and resolve team-level sprint risks and roadblocks while facilitating Scrum ceremonies. This role will also act as a change agent, evangelizing the tenets of Agile and Scrum across Global Functions Technology.

Responsibilities

  • Act as a Change Agent with a passion for supporting teams to transform their behaviors toward an agile environment.
  • Facilitate Scrum processes and events, enabling team maturity.
  • Leverage performance data to drive outcomes and continuous improvement.
  • Create an agile mindset with focus on agile values and principles, leading with transparency, inspection, and adaptation, resulting in delivery of high-value increments which meet the Definition of Done.
  • Enable teams through servant leadership skills to develop sprint goals, robust product backlogs, acceptance criteria, and definitions of done / ready.
  • Facilitate program-level agile ceremonies to include dependency mapping, release planning, and scope alignment across Product teams.
  • Enable the removal of impediments to the Scrum Team’s progress.
  • Facilitate communication and partnership inside and outside the team, including stakeholder engagement.
  • Enables empirical product planning for a complex environment.
  • Protect the team from distractions, allowing for focus to meet sprint and program commitments.
  • Promote self-organization and cross-functionality of the team, coaching each role to enable high performance of the team.
  • Leads, trains, and coaches the organization in its agile adoption.

Requirements

  • 5+ years working in an agile environment as a development team member, Scrum Master, or Product Owner.
  • Experience in managing agile & lean values and standards.
  • Experience in the Scrum Master or Agile Coach role of distributed Agile team; tech domain preferred.
  • Mindset consistent with Scrum core values: openness, courage, respect, focus, and commitment.
  • Demonstrated understanding of lean agile values and principles, including the 3-5-3 structure of Scrum.
  • Expert in facilitation, problem-solving, and influencing outcomes.
  • Strong knowledge of best practices in value-driven development (requirements management, prototyping, hypothesis-driven development, usability testing).
  • Expert knowledge of agile tool suites including Atlassian, Agility Health Radar, MS Teams, or similar agile management tooling.
  • Scrum Master and Agile Certifications.

Benefits

  • 401(k) matching
  • Health insurance
  • Flight privileges
  • Wellness programs

About the Company

Discover your future at Citi

Job Details

Salary Range

$96,400 - $146,600/yearly

Location

Irving, Texas, United States of America

Employment Type

Full-time, Hybrid

Original Posting

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