Cloud Solution Architect

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture.

• Develop relationships with key customer IT decision makers
• Provide feedback & insights from customers/partners back to the relevant MS teams
• Deliver excellence as you own your committed pipeline
• Develop opportunities to drive Customer Success business results
• Run Architectural Design Sessions to build plan for implementing solution
• Identify resolutions to issues blocking go-live of customer success projects
• Lead technical conversations with customers to drive value from their Microsoft investments
• Demonstrate a Self-Learner mindset through continuous alignment of individual skilling
• Contribute to IP creation, prioritize IP re-sure and learn from others
• Prepare customers for AI Innovation

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field
• 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
• 4+ years of technical consulting, or related experience in one or more of the following areas: databases, analytics, AI/machine learning, data governance
• 3+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management

• 401k matching
• Health insurance
• Discounts on products and services
• Generous time away
• Giving programs
• Opportunities to network and connect

Microsoft aspires to help our customers architect and deploy first class cloud infrastructure solutions in Azure to be AI Ready by applying scalable best practices in the cloud with Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF).