Sr. Claim Center Representative
ACE American Insurance Company
Phoenix, AZ, U.S.
Full-time, Regular
Posted Dec 11, 2025
Onsite
Compensation
Loading salary analysis...
About the role
Join Our Talent Pipeline for Customer Service Opportunities at Chubb!!!
Responsibilities
- Handle Inbound Calls
- Process Digital Requests
- Document Interactions
- Provide Product Support
- Work Autonomously
- Customer-Centric Advocacy
- Catastrophe Awareness
Requirements
- High school diploma or GED equivalent
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Excellent verbal and written communication and interpersonal skills
- Proven ability to work effectively in a team environment
- Proficiency in using computers and navigating multiple software applications
- Ability to remain calm and composed under pressure while resolving customer inquiries
- Ability to meet or exceed established performance standards
- Strong time management and organizational skills
- Licensure in any insurance discipline is a plus
Benefits
- Competitive compensation and performance-based bonuses
- Medical, dental, and vision coverage
- Health savings account (HSA) and flexible spending account (FSA) options
- Generous paid time off (PTO)
- 10 paid holidays each year
- Up to 9% 401(k) contribution from Chubb
- Tuition and education reimbursement for lifelong learning
- Professional training and development programs
- Employee Stock Purchase Plan
About the Company
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.
Job Details
Salary Range
Salary not disclosed
Location
Phoenix, AZ, U.S.
Employment Type
Full-time, Regular
Original Posting
View on company website