Engineering Operations Technician, InfraOps Cluster Operations

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

• Operate and maintain mechanical and electrical equipment
• Troubleshooting of facility and rack-level events within internal SLAs
• Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
• Provide support to Data Centre Operations technicians
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
• Utilise internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Respond to off hour emergency calls per on call rotation for any one of the region’s sites
• Fully comply with all physical security procedures and policies

• Ability to work in cramped and/or elevated locations with or without reasonable accommodation
• Technical training (Military or trade school) or relevant experience
• Strong verbal and written communication skills, proficiency with Microsoft Office products (Excel, Word) and web-based operational tools
• Familiar with BMS and EPMS control systems and data collection/trending
• Proficient with maintenance management software

• 401k matching
• Health insurance
• Flight privileges
• Simpler way to work
• Inclusive culture
• Mentorship & Career Growth
• Work/Life Balance

AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.