Xfinity Retail Sales Consultant

Xfinity Retail Sales Consultant

• Working directly with customers in a retail location
• Evaluating the customer’s potential product needs, and making appropriate recommendations
• Providing outstanding customer service with all customer interactions
• Helping customers interpret and clarify their account statements and pay their bills in the store
• Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests
• Acting as brand ambassador to promote Comcast/Xfinity products
• Providing expert-level understanding and passion around technology, especially around Comcast products and services
• Maintaining detailed sales product knowledge, including competitive information
• Contributing to a fun and competitive environment

• High School Diploma or equivalent
• Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
• Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed
• Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly

• on-the-job-training
• wall-to-wall benefits
• unlimited salary potential with uncapped commissions
• 401K Savings Plan – with up to 6% dollar-to-dollar matching
• Paid Time Off
• Medical, Dental, and Vision coverage
• Comcast XFINITY courtesy services
• Discount tickets to our Universal Resorts
• Paid Parental leave
• Tuition reimbursement of up to $8,000

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