Asset and Configuration Sr Analyst

The Asset and Configuration Sr Analyst plays a critical role in managing data that enables our technology operations. The Service Asset and Configuration Management (SACM) processes are responsible for maintaining information about technology components and assets, as well as services, that define organization. This Sr Analyst is responsible for managing and operating the Configuration Management Database (CMDB) and works seamlessly with technology owners, service providers, and end users to enhance the value and impact of the configuration data.

• Manage and operate the Configuration Management Database (CMDB)
• Work with technology owners, service providers, and end users to enhance the value and impact of the configuration data
• Participate in or lead internal projects to improve configuration management processes
• Coordinate with IT Staff to resolve data errors reported by stakeholders
• Run weekly and monthly configuration processes to oversee accuracy and integrity of the data in the CMDB
• Evaluate enhancement requests and manage development stories from requirements gathering to deployment
• Maintain ongoing integration processes to normalize, reconcile and merge data into the CMDB from discovery tools
• Run impactful reports for stakeholders to leverage in making of key decisions
• Drive systematic organizational improvements linked to the strategic aims as defined in the System IT Strategy
• Facilitate continuous process improvements aimed at driving value through the client’s perspective
• Leverage insights gained through analysis of operational, technical and performance data and information to drive behavior and process transformation that enable System IT to enhance quality of service, gain greater efficiencies and improve speed of delivery
• Identify and harnessing expertise from within and beyond System IT to build efficient, effective and sustainable delivery mechanisms and support systems
• Lead efforts to ensure that technology teams are ready to address the evolving needs of the business and to navigate the ever-accelerating changes in the technology landscape

• Education: High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required
• Additional Preferences: Bachelor's Degree Information Technology, Computer Science, or related field preferred; or equivalent experience
• 3+ years of relevant work experience
• Knowledge of infrastructure and/or application models
• Experience with IT Service Management, Configuration/Asset Management, ServiceNow is preferred
• Experience using Google collaboration tools
• Ability to tailor communications to their appropriate audience and present information in a credible, confident, and influential manner, and communicate in a concise, direct, and purposeful way

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement

Ascension is a healthcare organization that provides compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path.