Critical Environment Program Manager

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft’s online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

• Data Center Operations / Service Delivery
• Establish strong working relationships with customers
• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter
• Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment
• Ensure that electrical, mechanical, and/or fire/life safety equipment within the datacenter is operating at peak efficiency
• Ensure compliance with infrastructure operations standardization
• Act as an escalation point for all facilities-related issues within the datacenter
• Management of small-to-medium projects from conception to completion
• Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational policies, procedures, and standards
• Driving cost/energy efficiency projects
• Identifying single points-of-failure at regional datacenter locations
• Coordinate, plan, schedule, and supervise CE audits and compliance verifications
• Drive identification and remediation of vulnerabilities (such as single points of failure). Provide recommendations on new data center equipment designs, technologies, and construction methods
• Data Center Work Environment
• Share best practices, assists others in learning role, process, procedures; and mentors others
• Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
• Realize the impact of change on others
• Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
• Embody our culture and values
• Removes barriers to agility to enable the team to shift priorities quickly without losing productivity

• High School Qualification or equivalent AND 2+ years experience supporting critical environment operations in large-scale data center facilities
• OR equivalent experience
• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
• Preferred Qualifications
• Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 5+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)

• Health insurance
• 401k matching
• Generous time away
• Giving programs
• Opportunities to network and connect

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.