Travel & A&H Claims Examiner

Travel & A&H Claims Examiner

• Process Travel and A&H claims efficiently and accurately in line with AIG’s claims handling guidelines, ensuring timely resolutions for customers.
• Communicate professionally and effectively with stakeholders to foster trust and confidence between AIG and our customers.
• Contribute to the overall efficiency of the claims team by consistently meeting or exceeding quality and productivity targets.
• Maintain a high level of quality, adhering to AIG’s procedures, policies, and processes.
• Identify potential fraud risks and take proactive steps to safeguard the company’s operations and financial integrity.
• Improve processes, reduce transactional costs, and enhance the effectiveness of claims handling.

• Proven experience of claims processes and procedures is preferred.
• Self-motivated and able to work under pressure with a high level of responsibility.
• Effective time management with the ability to multi-task and prioritize to meet varying tasks and deadlines.
• Adaptability to be able to quickly pivot in a dynamic claims environment in response to evolving demands and priorities.
• Strong verbal and written skills.
• To work with integrity, able to work independently or as part of a team to achieve personal and business objectives.
• Good numeracy, literacy and attention to detail.
• Able to self-reflect/ analyze, actively seek feedback to identify strengths and personal development.

• Make your mark in the Claims Department.
• Enjoy benefits that take care of what matters
• Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.