Risk Control Account Consultant National Accounts

Designs and oversees delivery of Risk Control services to assigned accounts country-wide. Has the ability to market and sell Risk Control services in new business presentations and to existing clients. Manages account budgets while responding to customer needs.

• Consult with clients on strategies for identifying hazards, evaluating existing controls and coordinating the delivery of Risk Control services
• Analyze losses to identify trends and ensure the comprehensive plan addresses the loss leaders while being delivered using the appropriate resources
• Negotiate and manage client expectations to achieve appropriate balance between service and cost
• Influence clients to ensure commitment to service plan and implementation of recommendations
• Builds and maintains productive relationships with underwriting, brokers, claim and the Risk Control service teams assigned to the account
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations

• Bachelor’s degree in related field
• Insurance industry knowledge preferred
• Strong communication and interpersonal skills preferred
• Technical aptitude, detail oriented
• Superior communication skills – both written and verbal
• Ability to quickly establish credibility and rapport with all others
• Experience working in a collaborative environment
• Critical thinking skills
• Influencing skills that effectively drive business needs
• Negotiating change to achieve optimal outcomes
• Ability to give and receive coaching and feedback
• Recognized relevant certifications (such as ASP, CSP, ARM) preferred

• Health Insurance
• 401k matching
• Pension Plan
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years.