Security Officer II

The Security Officer II performs security service duties through professional and positive interaction with the public, patients, employees and administrators.

• Responds to a variety of calls; provides assistance in emergency and non-emergency situations.
• Investigates and documents (both electronically and written) safety hazards, incidents and criminal activities.
• Patrols designated areas to ensure the protection of the public, patients, employees and property of AdventHealth.
• Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

• Ability to read accurately and comprehend, write clearly, and understand in a manner to effectively complete legal reports, narratives, and follow simple directions.
• Ability to safely operate vehicles, equipment, and communication devices and perform all aspects of the job safely without imposing risk to self and/or others.
• Computer literacy with ability to use basic hospital/security applications and information management systems required.
• Good critical thinking skills, and ability to set and quickly reset priorities.
• Able to work and train in an environment with occurring periods of crisis and stress.
• Ability to recognize faces.
• Ability to maintain confidentiality in all matters pertaining to patients, visitors and/or employees.
• Ability to work independently within a team-oriented environment; ability to work closely with medical and nursing staff to resolve patient-related problems.
• Ability to identify recurring security operation issues, collaborate with leadership to problem solve and develop solutions, and work with the Security Management team on implementation of change.
• Exceptional customer service skills and the ability to diplomatically handle stressful situations.
• Basic computer skills including, but not limited to, Windows, Word and Excel.

• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

AdventHealth Kissimmee is a 242-bed community-focused hospital Conveniently located near Walt Disney World