Data Center Technician, Data Center

Data Center Technician, Data Center - Jobs - Careers at Apple

• Establish and support network connectivity, installation and removal of hardware assets, securely handling storage media, and troubleshooting hardware issues.
• Support team and operations by working collaboratively, and contributing to operational and service level deadlines.
• Support and maintain a positive and effective team environment, sharing information and best practices with other technicians, and ensuring alignment and support of tasks, resources, and plans.

• Experience in roles that include hands on technical support, help desk, logistics or technical training in computer engineering or a related IT field.
• Ability to safely work at heights using step ladders, podium platforms, and people lifts, adhering to all safety protocols.
• Ability to safely use hand-held tools such as electric drills, safety cutters, fiber testing kits, etc.
• Ability to work extended shifts within a data center environment, withstanding heat levels ranging from 79°F to upwards of 105°F while maintaining appropriate hydration.
• Able to participate in rotational on-call duties, providing after-hours support in a 24/7 operational environment as needed.

• Support team and operations by working collaboratively, and contributing to operational and service level deadlines.
• Perform diagnostics & apply firmware updates to resolve hardware/software issues.
• Use of appropriate PPE such as safety shoes, safety glasses, gloves and facial covering in various environments with ranging temperatures.