Credentialing Lead (HSC 2)

This is a homebased, full-time, permanent Health Services Consultant 2 (HSC 2) position within the Office of Health Professions in the Health Services Quality Assurance Division.

• Coach, mentor, train, and serve as a technical consultant on difficult questions and complex, non-standard regulatory and licensing activities.
• Conduct assessments of credentialing applications and implement licensing and regulatory policies for public health programs.
• Tasks include but are not limited to: Verifies and obtains information about applicants/applications by searching on-line databases and other resources, and by communicating with representatives of DOH programs, state and local government agencies, educational and credentialing/licensing institutions, and other outside organizations.

• Two (2) or more years of experience processing applications for a health profession or facility credentialing program.
• One (1) year or more of experience using the division’s Integrated Licensing and Regulatory System (ILRS) database or a similar licensing or regulatory database.
• Two (2) or more years of experience resolving customer inquiries, problems or complaints in a high production environment.
• Six (6) or more months’ use of computer software skills as follows: Word processing software such as Microsoft Word to create, format, edit, preview, print, and save documents. Ability to use standard functions to select, edit, copy, paste, format, and spell check text. Electronic communications and calendar programs, such as Outlook, to compose, send, and respond to electronic mail, and coordinate schedules and schedule meetings. Electronic database system to update or maintain records. Accessing and searching internet to find and download information.

• Health insurance
• Basic life insurance
• Long-term disability insurance
• 401(k) matching
• Flexible spending account
• Dependent care assistance
• Auto, boat, home, and renter insurance
• Employee Assistance Program

The State of Washington Department of Health (DOH) is an equal-opportunity employer. We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle.