GenAI Associate Change Manager

GenAI Associate Change Manager

• Partner with the GenAI change management leader to drive change initiatives related to GenAI usage across the organization.
• Help provide leadership and functional expertise to navigate complex business changes.
• Ensure all aspects of change management from initiation to business embeddedness are successfully delivered.
• Help lead cultural change within the organization to adopt new working practices and technologies.
• Partner with the GenAI team and business leaders to assess change needs and create plans aligned to delivery schedule.
• Help drive change impact analysis through interviews, surveys, and stakeholder engagement.
• Help manage and deliver change initiatives once in-flight, ensuring timely execution.
• Plan and coordinate communications regarding change-related activities.
• Design and deliver engagement activities to keep the business informed and engaged.
• Evaluate end-user readiness for change adoption through assessments; define and coordinate training efforts to support change adoption.
• Support business sustainment post-execution.

• 5+ years of experience in commercial insurance (underwriting or claims), financial services, consulting or similar industries.
• 3+ years of Change Management experience in leading Change initiatives either through consultancy, business operations, program management or process improvement roles.
• Experience leading execution of Change Management activities as part of the delivery of Key Strategic Products or Programs across a complex, cross-functional environment.
• Capable of partnering with stakeholders and executing successfully in an ambiguous environment.
• Ability to persuade, communicate in written, presentation, and oral forms, and ability to lead through influence is critical to the success of this role.
• Emotional intelligence and the ability to build relationships and empathize with business stakeholders.
• Possess a strong business and commercial acumen and understanding of the insurance industry.

• 401k matching
• Health insurance
• Flight privileges

AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services.