Senior Telehealth Project Specialist

Senior Telehealth Project Specialist

• Manage telehealth schedules, including appointments, shifts, and resource allocation
• Coordinate tasks and assignments to optimize program efficiency
• Ensure accurate and timely timekeeping and invoicing
• Resolve billing and timekeeping discrepancies
• Serve as a key contributor to project planning and implementation
• Serve as a point of contact for clients and clinicians, providing exceptional customer service and troubleshooting issues as needed
• Collect key performance indicators (KPIs) to measure program effectiveness
• Identify opportunities to streamline processes and enhance operational efficiency within the telehealth programs

• Bachelor’s degree in business, social sciences, nursing, or a related field or equivalent experience required
• 1-2+ years of related experience
• Previous healthcare or telehealth experience required
• Previous experience working on a project team preferred

• Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
• Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
• Paid parental leave.
• Company sponsored 401k plan with company matching.
• PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
• Tuition reimbursement for continuing education.

Jackson Healthcare is a family of highly specialized healthcare staffing, search, and technology companies. Our mission is to improve the delivery of patient care and the lives of everyone we touch.