VP, Cross-disciplinary Controls Sr. Manager - Hybrid

VP, Cross-disciplinary Controls Sr. Manager - Hybrid | Citi Careers

• Accountable for managing and overseeing a team of employees
• Manages, plans and conducts a broad range of deliverables for projects
• Manages and executes strategic design and process improvement projects
• Lead cross-functional projects, ensuring alignment between solutions and business objectives
• Support the assessment the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes
• Help drive and manage controls enhancements focused on increasing efficiency and reducing risk
• Assist in the execution of Enterprise Risk Management Framework and adherence with Risk Management and Compliance Policies
• Support oversight of the MCA program, including the annual/semi-annual/quarterly/monthly attestation, quality oversight, and related reporting
• Assist in the execution of the MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures
• Help assess activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
• Help with the coordination and comprehensive management of issues with key stakeholders
• Participate in issue quality reviews ensuring compliance with Issue Management Policy, Standards and Procedures
• Support standard and risk controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision making in line with the expectations senior of management, Board, and Regulators
• Participate in the oversight of the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items
• Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
• Independently assess’ risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
• Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans)
• Resolves transactional level escalations coming from the vendor or internal partners
• Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
• Monitors goals are met through performance, risk and relationship oversight of our extended supply chain
• Collaborates to resolve any issues which fall within the terms of the contract
• Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
• Has the ability to operate with a limited level of direct supervision
• Can exercise independence of judgement and autonomy
• Acts as SME to senior stakeholders and/or other team members

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
• Ability to identify, measure, and manage key risks and controls
• Strong knowledge in the development and execution for controls
• Proven experience in control related functions in the financial industry
• Proven experience in implementing sustainable solutions and improving processes
• Understanding of compliance laws, rules, regulations, and best practices
• Understanding of Citi’s Policies, Standards, and Procedures
• Strong analytical skills to evaluate complex risk and control activities and processes
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word

• 401k matching
• Health insurance
• Telehealth options
• Health advocates
• Confidential counseling
• Access to learning and development resources

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