Process Automation Associate

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are seeking a highly motivated Process Automation Specialist who excels at leveraging creative problem-solving skills to support, configure, and assist in designing sophisticated automation solutions.

• Support the design and execution of advanced process automation initiatives.
• Apply creative and analytical thinking to dissect and solve complex workflow issues, developing innovative solutions that reduce manual effort and increase reliability.
• Utilize data analytics to uncover root causes and emerging trends that inform automation improvement strategies.
• Prioritize streamlining and automating internal processes within the Automation Operations team and across all stakeholders.
• Collaborate with manual process experts to ensure seamless integration between automated solutions and existing manual workflows.
• Support ongoing service health and outcomes initiatives by integrating automation insights into broader business strategies.
• Collaborate with leadership and cross-functional teams to clarify priorities and drive coordinated execution of automation improvements and internal processes.

• Bachelor’s Degree (or commensurate level of professional experience)
• Healthcare/athenaOne experience preferred
• Experience with data structures (SQL/JSON) and/or API architecture a plus
• Experience working with cross-functional groups and teams to achieve common goals and communicating and presenting to stakeholders
• Demonstrated success creatively solving complex problems using automation with the assistance of AI or advanced automation tools
• Proven ability to influence stakeholders through impactful, data-driven storytelling and communication.

• 401k matching
• Health insurance
• Flight privileges

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.