Senior Service Engineer IS, Print Administrator - VPSX SME *Virtual*

Senior Service Engineer IS, Print Administrator - VPSX SME *Virtual*

• Design, operate, grow, and improve large-scale, computer-based services offered to IS, non-IS and clinical caregivers
• Work in partnership with developers, testers, and program managers to design, operate, grow, and improve large-scale, computer-based services
• Influence software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations
• Lead and represent the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements
• Leverage data and metrics to drive behavior, process, and priority decisions

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering
• OR combination of equivalent education and work experience
• 5 or more years of related experience
• Experience in automation, specifically related to deployment, recovery, or other manual processes
• Experience with n-tier solutions
• Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually)

• 401k matching
• Health insurance
• Life insurance
• Disability insurance
• Paid parental leave
• Vacations
• Holidays
• Well-being resources

Providence is a comprehensive health care organization serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable