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Patient Access Representative II - Days- 8:30am-5pm

Conifer Health Solutions

Detroit, Michigan, U.S.
Full Time
Posted Dec 15, 2025
Full Time

Compensation

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About the role

No detailed description available.

Responsibilities

  • Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.).
  • Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services.
  • May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
  • Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
  • Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors.
  • May also assist with scheduling and coordinating post discharge care for patients.

Requirements

  • Minimum typing skills of 35 wpm
  • Demonstrated working knowledge of PC/CRT/printer
  • Customer service skills and experience
  • Ability to work in a fast paced environment
  • Ability to receive and express detailed information through oral and written communications
  • Understanding of Third Party Payor requirements
  • Understanding of Compliance standards

Benefits

  • Make a Difference and Change Lives.
  • 401k matching
  • Health insurance
  • Flight privileges

Job Details

Salary Range

Salary not disclosed

Location

Detroit, Michigan, U.S.

Employment Type

Full Time

Original Posting

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