Patient Access Representative II - Days- 8:30am-5pm
Conifer Health Solutions
Detroit, Michigan, U.S.
Full Time
Posted Dec 15, 2025
Full Time
Compensation
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About the role
No detailed description available.
Responsibilities
- Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.).
- Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services.
- May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
- Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
- Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors.
- May also assist with scheduling and coordinating post discharge care for patients.
Requirements
- Minimum typing skills of 35 wpm
- Demonstrated working knowledge of PC/CRT/printer
- Customer service skills and experience
- Ability to work in a fast paced environment
- Ability to receive and express detailed information through oral and written communications
- Understanding of Third Party Payor requirements
- Understanding of Compliance standards
Benefits
- Make a Difference and Change Lives.
- 401k matching
- Health insurance
- Flight privileges
Job Details
Salary Range
Salary not disclosed
Location
Detroit, Michigan, U.S.
Employment Type
Full Time
Original Posting
View on company website