Analytics Leader

The Analytics Leader leads high-visibility projects that impact performance within the ATL Airport Customer Service operation. Projects involve measuring and analyzing current performance; designing, developing, and optimizing reports and dashboards; improving operational efficiency, productivity, and performance; identifying and implementing new processes across business functions; and creating business cases to support strategic direction.

• Lead high-visibility projects that impact performance within the ATL Airport Customer Service operation
• Measure and analyze current performance
• Design, develop, and optimize reports and dashboards
• Improve operational efficiency, productivity, and performance
• Identify and implement new processes across business functions
• Create business cases to support strategic direction

• At least 5 years of relevant experience
• Proficiency in SQL and ETL/ELT patterns
• Proficiency with Python, SAS or other similar tools and programming languages
• Advanced computer, statistical analysis, organizational, written and verbal communication skills
• Advanced level ability to manage and troubleshoot a reporting database environment
• Understanding of airport operations, technical expertise in benchmarking, six sigma, and the ability to influence without authority and work in a matrix environment
• Must be a self-starter and be able to work independently with very little instruction or supervision
• Must convey professional image with ability to lead, manage, and communicate to all levels of associates in a team environment
• Ability to effectively manage and deliver on many projects at once within strict deadlines
• Must be performing satisfactorily in current position
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Must be at least 18 years of age and have authorization to work in the United States

• Competitive salary
• Industry-leading profit sharing program
• Performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks

Delta Air Lines, Inc. is a global airline that provides air transportation services to millions of customers worldwide.