Admitting Clerk

The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.

• Registers patients efficiently and accurately
• Verifies insurance coverage and identifies appropriate plan codes
• Reviews and explains legal and financial documents
• Counsels self-pay patients on procedure costs and payment options
• Secures and logs patient valuables
• Places identification armbands on patients
• Reads physician orders
• Notifies relevant departments or physicians of patient arrivals
• Assists with bed assignments for inpatients
• Operates a multi-line telephone system
• Maintains effective communication during emergency codes
• Performs other duties as assigned

• 0-2 years of admissions, customer service and/or public relations experience required
• 1-2 years of experience in a healthcare setting preferred

• Financial counseling
• Insurance verification
• Patient registration
• Securing and logging patient valuables
• Placing identification armbands on patients
• Reading physician orders
• Notifying relevant departments or physicians of patient arrivals
• Assisting with bed assignments for inpatients
• Operating a multi-line telephone system
• Maintaining effective communication during emergency codes
• Performing other duties as assigned