Associate Claim Representative, Workers Compensation

Actively participate in structured training classes, assist in reviewing, investigating, and documenting Workers Compensation claims, investigate, develop, and evaluate action plans for claim resolution, and more.

• Actively participate in structured training classes
• Assist in reviewing, investigating, and documenting Workers Compensation claims
• Investigate, develop, and evaluate action plans for claim resolution
• Assess coverage and determine if a claim is compensable under Workers Compensation
• Gather information from policyholders, claimants, witnesses, and third-party providers
• Communicate and apprise all parties regarding claim status
• Maintain accurate records of claim activity in claim management systems
• Achieve a positive result by returning an injured party to work when appropriate

• Previous internship or work experience in insurance, finance, or customer service
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and prioritize effectively
• Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants
• Ability to exercise sound judgement and make effective decisions
• Strong verbal and written communication skills

• Health Insurance
• 401(k) matching
• Retirement
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

Taking care of our customers, our communities and each other. That’s the Travelers Promise.