Product Analytics, Senior Associate

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Product Analytics Analyst Senior Associate to join our team to drive improvement and value in the athenahealth product.

• Partner with Product Managers and scrum teams to determine the measures of success and guide good usage of outcome driven metrics
• Pull user, customer, and other data from complex systems to format into reports and analyses for the Product Managers
• Create and maintain easy to use visuals (e.g., dashboard, report card, etc.) to keep Product teams informed of product/feature performance
• Reinforce the use of standardized data assets and metrics, and help surface and fill gaps as discovered
• Develop and manage strong, collaborative relationships with associated product team

• Ability to synthesize complex, high quantity and sometimes contradictory information to effectively solve business problems and communicate potential solutions
• Demonstrated ability to use a variety of tools, techniques, and processes to gather and report data
• Ability to effectively communicate technical ideas to various audiences
• Ability to collaborate across a range of audiences, both internal and external audiences, and across a range of cohorts
• Ability to provide sound rationale for recommendations to gain others’ support and commitment

• 401k matching
• Health insurance
• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces

athenahealth is a leading healthcare technology company that offers IT solutions and expert services to healthcare providers. Our vision is to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.