DSHS ESA Public Benefits Specialist 1-3

Public Benefits Specialist 1-3

• Conduct intensive interviews and independently determine eligibility
• Gather and review data, application and other documents, and verification for each benefit program
• Process applications received online and process all case actions using the appropriate computer programs
• Explain program requirements, application procedures, and verification needs, as well as answer questions regarding benefits or available services to clients

• Four years in a customer service job where the major duties involved public contact or a job providing staff support in financial eligibility determination
• One year of equivalent, out-of-state experience conducting financial eligibility determination for public assistance to include financial, medical and food benefit programs

• Medical, dental, and basic life insurance
• Flexible spending account for health care expenses
• Basic life and long-term disability insurance
• Dependent care assistance
• Auto, boat, home, and renter insurance
• Employee Assistance Program
• Retirement and Deferred Compensation
• Social Security and Medicare
• Public Service Loan Forgiveness
• Paid holidays and one paid personal holiday per calendar year
• Sick leave
• Vacation (Annual Leave)
• Bereavement Leave
• Leave Sharing
• Parental Leave
• Leave Without Pay

The Economic Services Administration's Community Service Division has an exciting entry-level position as a Public Benefits Specialist, with training provided