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Senior Associate, HR Delivery

Capital One

McLean, Virginia, U.S.
Full-time, Regular
Posted Oct 04, 2025
Onsite

Compensation

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About the role

Our Talent and Performance Management (TM/PM) team is on a mission to bring our differentiated people vision to all talent management solutions and create a simpler, more empowering, transparent and inclusive experience for all associates

Responsibilities

  • Co-lead a set of initiatives to integrate newly developed talent & performance management processes into day-to-day operations
  • Establish and maintain process documentation & user support materials for talent and performance management processes
  • Execute control monitoring & reporting as developed for processes
  • Provide reporting on critical in-cycle operational statistics & metrics (KPIs) for processes and functions
  • Develop strong partnerships with colleagues in HR, Product, Design, & Tech to plan for and execute cycle experiences and changes
  • Structures testing requirements & needs for products within scope of role

Requirements

  • Strong organizational skills and follow-through
  • Meticulous attention to detail
  • Excellent written and verbal communication skills
  • Proactive stakeholder management
  • An eye for efficiency and usability to surface improvement recommendations or define ideal paths for balancing simplicity and impact
  • Exceptional customer focus and the ability to build strong relationships with our customers to deeply understand their needs
  • Ability to 'dive deep' and build subject matter expertise in key HR programs and processes

Benefits

  • 401k matching
  • Health insurance
  • Flight privileges
  • Long-term incentives (LTI)

About the Company

Capital One is a federally registered service mark. All rights reserved. Blank Check is a registered trademark of Capital One Services, LLC

Job Details

Salary Range

$86,300 - $98,400/yearly

Location

McLean, Virginia, U.S.

Employment Type

Full-time, Regular

Original Posting

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