Retail Market Manager

Retail Market Manager and jobs at Comcast

• Support, influence, consult and develop a highly engaged, winning sales team within the Retail Sales space across multiple stores/markets and levels across the organization.
• Act as a promoter of the customer experience, Company brand principles and the customer retail journey, insight gatherer, and can show strong influence with store leadership across the market and region.
• Solve needs, make connections with a warm and friendly approach, and is a strong advocate for our products.
• Embrace and lead innovation, change and change management within their channel, markets and regions.
• Focus on developing and fostering an environment conducive for hiring engaged and high performing employees as well as caring for the development and progression of existing employees within the market/ region/ organization.
• Effectively analyzes situations to gain understanding and make sound, timely decisions that factor in costs, risks, and impact to employee and customer experience.
• Leverages key business, talent, performance and workforce management tools and platforms to successfully support optimal staffing, and key sales and operational functions.
• Champion the Company brand in each store within the territory.
• Responsible for the look of the store- i.e. supporting an environment to tell the Company story, create brand awareness, ensuring each store is a proper reflection of the brand.
• Strong connection to the business as well as institutional knowledge regarding key performance indicators, sales performance, and profitability.
• Excels at relaying information to teams across the retail space.
• Develops and manages Company sales and profit goals for the retail stores.
• Effectively executes a successful workforce management strategy aligned with Company's business needs and ensures that all stores are fully staffed.
• Oversight and engagement regarding safety and security requirements and protocols to support operational excellence in each location.
• Support the company’s commitment to inclusion.
• Support creating a culture where every employee can participate and feels valued for who they are, and ensuring teams are representative of the communities we support.
• Partners closely with onsite leadership regarding training, updates on new promotions, products, and corporate initiatives.
• Collaborates with local leadership to maintain alignment with market objectives and initiatives.
• Holds onsite leadership accountable for assessing individual and team performance and provides location leadership with the appropriate coaching tools to engage employees, provide feedback, and create improvement plans as needed.
• Works with local leadership to maintain alignment with market objectives and initiatives.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Communicator
• Digital Savvy
• Enthusiastic
• Good Listener
• Helpful
• Problem Solver

• Paid Time off
• Physical Wellbeing
• Financial Wellbeing
• Emotional Wellbeing
• Life Events + Family Support

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