Corporate Strategy & Transformation Support Specialist

The Corporate Strategy and Transformation Office Specialist supports day-to-day operations within the Department, assisting Department Leaders with administrative tasks, payroll, communications, and event support, as well as provide additional support to the Team with preparing presentation materials, and lower complexity project management as assigned.

• Assists with administrative activities and functions including, but not limited to calendar scheduling, travel planning, meeting requests, food orders and delivery, printing, scanning documents, room bookings, etc.
• Design, review and build PowerPoint decks, memos, and other deliverables for Strategy and Transformation Office Leaders to effectively communicate key information and support strategic initiatives, while also ensuring materials adhere to Company visual standards.
• Process Timekeeping & correct documents related to exceptions in time & attendance systems to accurately reflect payroll for Non-Contract Employees within the department
• Design, develop, and facilitate engaging meetings and small-scale projects, while assisting with large-scale departmental events and cultural activities.
• Maintain library of templates, toolkits and other knowledge assets for the Strategy and Transformation Office Team
• Provide project management support for Department strategic priorities, including project management support for the Transformation Office
• Collaborate with the department Executive Assistant (EA) to manage and support administrative tasks and other day-to-day operational needs on an as-needed basis
• Perform moderately complex quantitative analysis, guided with specific input from project Team Leadership
• Perform qualitative competitive research and gather information to support strategic projects
• May perform other job duties as directed by Employee’s Leaders

• Knowledge of administrative procedures, such as file management, calendar management, designing templates and other office tasks
• Knowledge of MS Office Suite products
• Skilled in creating presentations using Microsoft PowerPoint for Leaders, Teams, and Department events
• Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
• Skilled in providing exceptional customer service and maintaining positive relationships
• Ability to apply basic knowledge of the commercial airline industry—or rapidly acquire such knowledge—to generate strategic insights and conduct competitive research that informs business decisions
• Ability to collect, organize, visualize, and assimilate data, including turning raw data into meaningful information
• Ability to effectively understand and communicate ideas in written, spoken, and digital formats, tailored to the appropriate audience
• Ability to maintain confidentiality regarding sensitive Company information
• Ability to prioritize tasks, multitask, and work efficiently with a sense of urgency
• Ability to adapt to new technology applications and acquire new technical skills

• Fly for free on any open seat on all Southwest flights
• 401(k) with Company contributions up to 9.3%
• ProfitSharing contribution
• Competitive health insurance

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.