Casualty Specialist II Auto and GL Adjuster

The role of a AIG Casualty Adjuster is to investigate, evaluate and resolve Commercial General Liability and Auto Liability claims. Provides exceptional customer service and commitment to bring assigned cases to a timely, proper resolution.

• Investigate, evaluate and resolve Commercial General Liability and Auto Liability claims
• Provides exceptional customer service and commitment to bring assigned cases to a timely, proper resolution
• Maintains high standards of customer service
• Conducts a thorough investigation of coverage, liability and damages
• Comply with all statutory and regulatory requirements in all applicable jurisdictions
• Establish appropriate loss and expense reserves with documented rationale
• Demonstrates technical efficiency through timely, consistent execution of best claim handling practices and claim handling guidelines
• Communicates effectively with internal and external customers on claims and account issues
• Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory
• Effectively manage litigation process and defense counsel to ensure timely and cost-effective outcomes

• 4+ years previous auto or general liability claim experience preferred
• Excellent verbal and written communication skills
• Excellent customer service skills
• Analytical with good decision-making skills
• Strong organizational skills and detail oriented
• Ability to work independently, handle multiple tasks simultaneously and exercise good judgment
• Property and Casualty licenses required. Must be obtained within 6 months of hire

• 401k matching
• Health insurance
• Flight privileges

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.