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Customer Success Account Manager (CSAM)

Microsoft

Bangalore, Karnataka, India
Full-Time
Posted Oct 16, 2025
3 days / week in-office, 0-25% travel

Compensation

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About the role

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture.

Responsibilities

  • Customer Relationship Management
  • Customer Success Leadership and Customer Strategy and Growth
  • Customer Success leadership - Delivery and program Management

Requirements

  • Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
  • Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
  • Equivalent experience

Benefits

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

About the Company

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture.

Job Details

Salary Range

Salary not disclosed

Location

Bangalore, Karnataka, India

Employment Type

Full-Time

Original Posting

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