Customer Success Account Manager (CSAM)
Microsoft
Bangalore, Karnataka, India
Full-Time
Posted Oct 16, 2025
3 days / week in-office, 0-25% travel
Compensation
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About the role
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture.
Responsibilities
- Customer Relationship Management
- Customer Success Leadership and Customer Strategy and Growth
- Customer Success leadership - Delivery and program Management
Requirements
- Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
- Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
- Equivalent experience
Benefits
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
About the Company
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture.
Job Details
Salary Range
Salary not disclosed
Location
Bangalore, Karnataka, India
Employment Type
Full-Time
Original Posting
View on company website