New Patient Coordinator

The New Patient Coordinator is the initial contact for each new patient and ensures that they are prepared for their first visit by making certain patients arrive for their appointments with all the pertinent information and are being seen by the appropriate physician to ensure optimal care coordination (medical records, test results, referrals, copays). In addition, patients will be provided information on directions, parking and building navigation. The New Patient Coordinator is also tasked with communicating with referring practices to establish efficient processes and obtain feedback on patient experiences.

• Completes registration and obtains insurance authorization for new patients
• Ensures financial information/copy of insurance card is forwarded to Billing Dept
• Obtains pertinent medical records before date of appointment for new patients
• Schedules physician appointments for new patients
• Coordinates with other departments as needed to facilitate patient visits
• Provides patient with referral information for other physicians/facilities
• Floats to other FHMG practices, within reason, when patient load, vacation schedules etc. make it necessary

• High school graduate or equivalent
• Demonstrates ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements
• Experience with computers
• Proficiency in medical terminology

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

At AdventHealth Medical Group, you can be part of a team of driven professionals providing compassionate care to the communities across 9 US states. With a coalition of over 2000 physicians, we are ready to serve a wide variety of needs and communities. Through innovation, quality patient care and physician leadership, our focus is on adapting to the changing landscape of health care while remaining dedicated to improving the health and wellness of the people and communities we serve. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.