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Communications Manager - Chief of Staff Team

Capital One

McLean, Virginia, U.S.
Full-time, Regular
Posted Dec 16, 2025
Onsite

Compensation

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About the role

We’re looking for an excellent communications leader to join our team and drive comprehensive communications strategies for an executive leader within the Retail Bank & Premium Card Products businesses

Responsibilities

  • Develop and implement a communications strategy that helps build the executive leader’s brand internally and externally, and brings the team’s narratives to life
  • Be a creative storyteller who curates engaging experiences including leadership gatherings, all-employee meetings, digital/video storytelling and special events
  • Serve as a strategic partner to other executive communicators and chiefs of staff to plan and prepare effective, thoughtful, and engaging internal communications that educate, inform, connect with, and inspire leaders and employees
  • When necessary, lead change management communications in support of the business

Requirements

  • Strong business acumen and customer-orientation and proven track record of collaborative work relationships
  • Great judgment with ability to work with a high level of autonomy
  • Excellent writing and story-telling skills
  • The ability to distill complex content into clear, concise, and engaging communications
  • Experience managing issues, crisis communications, and organizational change communications
  • Outstanding time management and organizational skills, with an ability to consistently execute multiple, and sometimes competing, activities and complex projects to high quality conclusion, on-time
  • Highly motivated - an eagerness to learn and become an expert on the business to better inform your communications strategy and deliverables

Benefits

  • 401(k) matching
  • Health insurance
  • Flight privileges
  • Long-term incentives (LTI)

About the Company

Capital One is a federally registered service mark. All rights reserved. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC)

Job Details

Salary Range

Salary not disclosed

Location

McLean, Virginia, U.S.

Employment Type

Full-time, Regular

Original Posting

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