Sr. Manager, Customer Centricity - Business Cards & Payments (Remote)
Capital One
                            
                            Richmond, Virginia, U.S.
                        
                        
                            
                            Full-time, Remote
                        
                        
                            
                            
                                Posted Oct 19, 2025
                            
                        
                    Remote
                        
                    Compensation
                                    
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                            About the role
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Responsibilities
- Build, launch and sustain our Customer Centricity strategy in BC&P
 - Lead critical and strategic business projects
 - Work closely with key executive stakeholders across BC&P
 - Develop and implement short and long term strategic programs for BC&P associates
 
Requirements
- Proven ability to build strong, trusted relationships and operate in an influential manner with executives
 - Highly collaborative; has excellent communication skills
 - Strong project management and organizational skills
 - Highly-motivated, self-starter who can work autonomously
 - Proven ability to lead moderate sized cross functional teams
 - Impeccable judgment and ability to balance the needs of the organization, leaders and associates
 
Benefits
- 401k matching
 - Health insurance
 - Flight privileges
 - Long term incentives (LTI)
 
About the Company
We use cookies and other tracking technologies to support navigation, to improve our products and services, to support our marketing activities and to provide content from third parties. To manage your preferences, select "Manage Settings" or choose "Accept" to consent to the use of Cookies.
Job Details
Salary Range
$175,500 - $200,300/yearly
Location
Richmond, Virginia, U.S.
Employment Type
Full-time, Remote
Original Posting
View on company website