Appliance Installation and Repair Technician

As an Appliance Installation and Repair Technician, you’ll travel to customers’ homes to diagnose, disassemble, and repair large products. You’ll help provide services that exceed customer expectations and ensure orders are completed in a manner that maximizes profitability. You’ll provide a seamless customer experience by giving advice on products and services. This includes performing complex work, evaluating the severity of device issues and de-escalating difficult client interactions as needed. You’ll fulfill appointments both individually and as the leader of a two-person crew. Internally, we refer to this role as a Repair Double Agent.

• Diagnose, disassemble, and repair large products
• Help provide services that exceed customer expectations
• Provide advice on products and services
• Perform complex work, evaluate the severity of device issues, and de-escalate difficult client interactions
• Fulfill appointments individually and as the leader of a two-person crew

• Experience actively using and learning about home theater and appliance products
• 6 months of experience delivering, installing or repairing consumer electronic products
• 1 year of experience in a customer service or in-home services environment
• 1 year of experience in an electronics industry

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.