Director, Chief of Staff - AI/ML Product Engineering

The Director, Chief of Staff is a critical position supporting senior leadership, enabling leaders to execute strategic work while ensuring operational rigor.

• Serve as a strategic thought partner for a member of the IFX senior leadership team, helping guide the operations and management of their organization.
• Act as a central point of contact between the IFX leader and other key partners across the organization.
• Prioritize and focus leaders in a number of key areas (goals, labor strategy, budget, organizational growth, etc.).
• Understand the organization’s strategy and vision, lead the Leader and their team to drive and track goals and priorities.
• Assist the leader and their team with strategic planning including financial and resource planning in collaboration with key partners, including the IFX Chief of Staff, Finance, and HR.
• Create and manage effective, scalable processes to manage operating rhythms.
• Requires an ability to lead and influence to inject new operational processes to drive executional discipline and excellence.
• Influence across all levels of the organization and across organizations.
• Work with the leader and their communications team to plan and execute key messages and deliver to internal and external audiences with a high priority on consistent, frequent organizational communications.
• Develop relationships within direct and extended team members to be able to act as an informed and helpful sounding board and thought partner.

• Bachelor’s degree
• At least 7 years of experience in Project Management, Process Management, or Program Management
• At least 3 years of experience managing executive level stakeholders across different business functions
• At least 4 years of experience working with cross-functional teams
• At least 3 years of experience partnering with engineering teams

• 401k matching
• Health insurance
• Flight privileges
• Long term incentives (LTI)
• Cash bonus(es)

Capital One is a leading global bank and financial services company, with a long history of innovation and customer obsession.