Program Manager, Accident and Health

Join us as a Program Manager to make a greater impact through your technical expertise and people skills. This could be the ideal chance to step up into your first Senior level role.

• Manage the full life cycle of A&H programs, including business written through Managing General Underwriters (MGUs), Managing General Agents and, reinsurance placements.
• Collaborate with A&H underwriters to support growth initiatives, marketing strategies, and portfolio development.
• Coordinate with Operations to coordinate timely vendor onboarding, relationship management, premium reporting, profit sharing, and contract management to ensure a well managed program.
• Serve as the main point of contact for key clients and internal partners on program execution and service.
• Provide expert level guidance to operational problems and develop strategic and actionable solutions.
• Create workflow playbooks to document best practices for Program management.
• Build and nurture proactive connections and deep working relationships with key stakeholders; including management, accounting, marketing, underwriting, operations, captive management, product development and sales to ensure alignment and timely delivery of objectives.
• Understand and monitor the top and bottom-line performance of the program and be able to explain drivers and results to internal and external stakeholders.
• Create and execute reporting & communication strategies to educate and inform key constituents about activities and accomplishments.
• Ensure regulatory compliance by working closely with legal counsel and product compliance.
• Coordinate stewardship meetings and develop supporting materials for key clients and relationships.
• Drive business growth by identifying expansion opportunities, new product vetting and development, and launching programs.

• Bachelor’s degree or equivalent business experience.
• 5+ years of experience in Group Insurance, with a focus on Accident and Health.
• Strong understanding of Group Accident insurance products and program administration.
• Excellent communication and presentation skills.
• Strong attention to detail and ability to work independently.
• Excellent time management skills.
• Enthusiastic attitude, cooperative team player, adaptable to new or changing environment.
• Some technical underwriting and analytical skills preferred.
• Excellent problem solving and decision-making abilities.
• Proven ability to prioritize, multi-task, and maintain flexibility adapt in a fast-paced, changing environment.
• Excellent Customer Service and relationship building
• Ability to build relationships, internally and externally

• 401k matching
• Health insurance
• Flight privileges
• Total Rewards Program
• Volunteer Time Off and Matching Grants Programs

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.