Director of Market IT Service Delivery & Procurement

The Director of Market IT Service Delivery & Procurement is responsible for the delivery of IT services, project delivery & procurement in the Central Florida Division providing market IT leadership to the acute care facilities in the region and the corresponding physician practices & ambulatory locations. The Director of Market IT Service Delivery & Procurement reports to the Regional CIO of Central Florida and leads multiple site managers and their teams in an integrated IT organization, including application deployment and support, IT operations, knowledge and content management, project management and change management. The position serves as the senior project IT leader for major business and information technology transformation initiatives across the enterprise. In conjunction with the market and facility leadership team, The Director of Market IT Service Delivery & Procurement will provide region-wide business, clinical and technical leadership to our user community and promote an environment of engagement and communication between physicians, staff, hospital executive teams and leadership. The Director of Market IT Service Delivery & Procurement is also the primary liaisonmanaging needs and wants of their respective facilities and merging them with corporate wide initiatives and projects. The value you will bring to the team: Manages the day-to-day operations, project delivery, and procurement of IT services across multiple facilities. Leads IT procurement functions and project delivery for various locations. Acts as a liaison between the IT department and regional business units to ensure alignment with organizational goals. Develops and maintains relationships to understand and meet the IT needs of all customers. Provides direction and management to IT personnel, ensuring effective utilization of resources. Mentors and develops IT management teams to achieve strategic and operational goals. Identifies and implements changes to improve customer service and operational efficiency. Manages IT service management thresholds and addresses compliance issues. Communicates and collaborates with clinical and business units to align IT services with business strategies. Develops and monitors annual IT operating and capital budgets to ensure adequate funding. Establishes and monitors project work plans, workflows, and procedures. Assists in evaluating applications and equipment, and implements and tests pilot projects. Performs other duties as assigned. The expertise and experiences you'll need to succeed: Bachelor's degree Required Preferred Qualifications: Master's degree Preferred Strong understanding of both the operational and IT aspects of ambulatory care delivery, including system implementation, optimization, and alignment of technology with patient-centered care Project Management Professional (PMP) Preferred Six Sigma Green Belt Certification (CSSGB) Preferred Certified Professional in Healthcare Information and Management Systems (CPHIMS) Preferred

• Manages the day-to-day operations, project delivery, and procurement of IT services across multiple facilities.
• Leads IT procurement functions and project delivery for various locations.
• Acts as a liaison between the IT department and regional business units to ensure alignment with organizational goals.
• Develops and maintains relationships to understand and meet the IT needs of all customers.
• Provides direction and management to IT personnel, ensuring effective utilization of resources.
• Mentors and develops IT management teams to achieve strategic and operational goals.
• Identifies and implements changes to improve customer service and operational efficiency.
• Manages IT service management thresholds and addresses compliance issues.
• Communicates and collaborates with clinical and business units to align IT services with business strategies.
• Develops and monitors annual IT operating and capital budgets to ensure adequate funding.
• Establishes and monitors project work plans, workflows, and procedures.
• Assists in evaluating applications and equipment, and implements and tests pilot projects.
• Performs other duties as assigned.

• Bachelor's degree Required
• Master's degree Preferred
• Strong understanding of both the operational and IT aspects of ambulatory care delivery, including system implementation, optimization, and alignment of technology with patient-centered care
• Project Management Professional (PMP) Preferred
• Six Sigma Green Belt Certification (CSSGB) Preferred
• Certified Professional in Healthcare Information and Management Systems (CPHIMS) Preferred

• Benefits from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.