Senior Control-M Workload Automation Analyst

The Senior Technical Analyst is responsible for providing support for software-as-a-service (SaaS) and enterprise-wide applications necessary for the collection, retrieval, accessibility and usage of data for internal department planning and activities. The incumbent will work closely across technical teams to ensure software systems are running efficiently with minimal downtime. The incumbent will provide configuration, set up, and updating of the applications, ensuring that data is entered into established tables, fields, and system databases with the highest level of accuracy. The incumbent should be experienced in developing custom queries and building reports utilizing query and flexible reporting tools to facilitate business management decisions. The role will provide recommendations to management concerning changes in applications development, maintenance and system standards to optimize performance and mitigate potential risk with the ability to analyze various metrics to monitor performance and provide insights to management. They are responsible for training users on the applications and setting up user access. They will liaise with cross-functional teams and client stakeholders to provide sufficient support for enterprise-wide applications.

• Provide support for software-as-a-service (SaaS) and enterprise-wide applications by developing and identifying design considerations and business impacts needed for configuration
• Ensure accessibility of data for internal department planning and activities
• Perform advanced configuration, setup, and updating of applications
• Load data into established tables, fields, and system databases
• Define governance standards and processes for data input, structures, and storage mechanisms
• Build and produce reports that facilitate business management and staff decisions
• Set up user access and train users on the applications
• Recommend changes in applications development, maintenance, and system standards
• Collaborate with cross-functional technical teams within the organization, to ensure the integration and interoperability of enterprise-wide systems
• Liaise with client stakeholders and external vendors to provide necessary support for enterprise-wide applications

• Minimum Requirements: Must be at least 18 years of age, Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Education: Required Bachelor's degree or higher in Information Technology (e.g. Computer Science, Technology Management, Software Engineering, Application Development, Web Development and Design, etc.) or in lieu of a degree, at least 7 years of experience in enterprise-wide software support
• Preferred: Certifications in ITIL, Microsoft, and/or Oracle
• Knowledge and Experience: Required 4-6 years of experience in enterprise-wide software support with in-depth knowledge of software development methodologies
• In-depth knowledge of enterprise-wide applications and software platforms
• Experience with software-as-a-service (SaaS) and enterprise-wide systems
• Experience in configuring and setting up various enterprise-wide applications
• Experience applying security designs and principles to technology-based business solutions
• Experience in database management and maintenance
• Ability to develop custom queries using query and reporting tools
• Knowledge of data management best practices and quality control processes
• Excellent analytical and problem-solving skills
• Excellent communication and interpersonal skills and experience collaborating with cross-functional teams and external vendors

• 401k matching
• Health insurance
• Flight privileges

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being, Career … with opportunities to learn, develop new skills and grow your contribution, Connection … with an inclusive team and commitment to our own and broader communities.