Xfinity Retail Sales Consultant
Comcast
Richmond, California, U.S.
Full-time, Regular
Posted Oct 19, 2025
Onsite
Compensation
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About the role
We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them.
Responsibilities
- Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
- Providing outstanding customer service with all customer interactions.
- Helping customers interpret and clarify their account statements and pay their bills in the store.
- Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
- Acting as brand ambassador to promote Comcast/Xfinity products.
- Providing expert-level understanding and passion around technology, especially around Comcast products and services.
- Maintaining detailed sales product knowledge, including competitive information.
- Contributing to a fun and competitive environment!
Requirements
- High School Diploma or equivalent
- Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
Benefits
- 401k matching
- Health insurance
- Flight privileges
- Discount tickets to our Universal Resorts
- Paid Parental leave
- Tuition reimbursement of up to $8,000
- Paid Time Off
- 401K Savings Plan – with up to 6% dollar-to-dollar matching
About the Company
Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences.
Job Details
Salary Range
Salary not disclosed
Location
Richmond, California, U.S.
Employment Type
Full-time, Regular
Original Posting
View on company website