Director, Data & AI Products

As the Director of Product Management, you will own the product strategy and portfolio roadmap for our data / artificial intelligence offerings within our North American Pharmaceutical Services segment.

• Define and socialize the product vision and multi-year roadmap aligned to company OKRs and revenue targets.
• Build portfolio strategies (core platform, AI/ML, integrations, ecosystems, and expansion plays) that balance growth, retention, and scale.
• Translate market signals, customer needs, and competitive analysis into clear strategic bets and hypotheses.
• Oversee discovery with Design and Engineering—problem framing, JTBD, prototypes, usability testing, and validation.
• Drive execution through modern Agile practices (Scrum/Kanban), backlog prioritization, and cross-functional alignment.
• Partner with Engineering on technical feasibility, platform investments, scalability, and reliability.
• Define product success metrics (adoption, activation, retention, AOP, feature engagement, time-to-value).
• Establish instrumentation and analytics (e.g., product telemetry, funnels, cohort analysis) to inform prioritization.
• Collaborate with the business on positioning, packaging, pricing, enablement, and launch readiness.
• Partner with the business to drive onboarding, value realization, renewal, and expansion motions.
• Engage the business and 3rd parties to shape roadmap and validate product-market fit.
• Ensure “privacy by design,” secure defaults, and compliance with relevant frameworks (e.g., SOC 2, ISO 27001, GDPR/CCPA).
• Collaborate with Security, Legal, and Data Governance on risk management, model lifecycle, and AI transparency.
• Establish standards for model evaluation, data quality, and ethical use of AI.

• 8+ years of experience in in product strategy/management, management consulting, or transformation roles
• and at least 3 years leading cross-functional initiatives
• Deep understanding of healthcare industry; experience with data platforms and AI use-case enablement

• Medical, Dental, and Vision
• Health Spending Accounts
• Flexible Spending Accounts
• 401(k) (U.S.)
• Pension (Canada)
• Employee Stock Purchase Plan
• Mental Health Programs
• Flexible Schedules
• Paid Time Off
• Wellness Program
• Education Reimbursement
• Volunteer Opportunities
• Flexible Work Environment

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