Senior Automation Test Manager

Senior Automation Test Manager | Citi Careers

Senior Automation Test Manager

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Job Req Id: 25906195

Location(s): Mississauga, Ontario, Canada

Job Type: Hybrid

Posted: Sep. 12, 2025

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Job Overview

The role is a  hands-on Test Automation Lead with a strong track record delivering scalable test automation in large, complex country transformation programs. Reporting to the global head of LATAM Testing , you will help manage the team’s central automation team, providing technical leadership whilst partnering with functional testers and delivery teams across front, middle, and back office applications. You will need strong experience in automation strategy, a deep understanding of modern test tooling and frameworks (including GenAI use cases) and are comfortable operating across cloud-native and on-prem environments.

Responsibilities:

Design, implement, and maintain a modular, reusable test automation framework centered on Selenium , UFT , Postman , SoapUI and Java Test Suite (incl.  test automation, orchestrations, and GenAI-assisted test generation/analysis).

Integrate API, UI, data, and workflow automation to validate complex cross-application processes and data lineage.

Collaborate with functional Test Leads, application developers and technical SMEs to embed test automation early and effectively in the delivery lifecycle.

Lead the planning, execution and reporting of automated test activities across Alpha client implementations.

Define and promote standards, tools, and best practices for test automation, ensuring alignment with organizational and regulatory standards.

Define and track quality cost of automation, coupled with capturing quantitative and qualitative return on investment (ROI) metrics across client implementations.

Estimate automation effort, manage capacity and budget-to-actuals, and handle change control for automation scope.

Prioritize high-value candidates for automation using risk-based, data-driven methods.

Drive defect prevention via root-cause analysis and observability (structured logs, dashboards).

Mentor automation engineers and functional testers, fostering capability growth and continuous improvement.

Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, etc.

Uses evaluative judgment in complicated or novel situations; uses multiple sources of information.

Impacts IT Quality through planning, finances/budget, end results and setting policies.

Performs other duties and functions as assigned.

Qualifications:

Strong grounding in software engineering for tests: Git, branching, code review, dependency management

Experience automating API, UI, data, and workflow tests across cloud-native and on-prem systems.

Strong communication and stakeholder engagement skills, with a proactive and pragmatic approach to problem solving and team collaboration.

Working knowledge of Agile delivery and tooling (e.g., Jira, Zephyr, Confluence)

Solid analytical and organizational skills; comfortable in fast-paced, distributed delivery contexts

Understanding of portfolio management/trading workflows and risk/control frameworks

Testing Automation Experience, and proven track record of Technology Transformation Engineering is mandatory.

Should have experience in multi-regional global roles as Testing Automation Engineer.

10+ years experience in an IT Quality role with commensurate experience in people management Substantial experience in a senior technology leadership role

Developed communication skills to negotiate with others at a senior level; may communicate with external parties.

Deep technical expertise and business knowledge and be known within the industry

Deep knowledge of industry rules and regulations and an understanding of what best practice means in running large scale technology environments.

A senior change leader, who recruits, develops, retains, manages, and inspires exceptional talents, building solid relationships

Proven client focus, able to operate as a partner to senior business stakeholders Operate with high energy and a desire to contribute in building a world-class organization that is coordinated and seamless in spite of geographic and cultural constraint.

Expertise in building and leading high performing teams, setting high performance expectations and fostering collaboration and team building.

Demonstrated process management skills with experience of operational structure and procedures.

Strategic leader who has a proven track record of working closely with senior business partners and multiple stakeholders. Acts as an advisor to senior business partners as well as to peers due to their mind-set in terms of risk & control

Education:

Bachelor’s/University degree, Master’s degree preferred

• Design, implement, and maintain a modular, reusable test automation framework centered on Selenium, UFT, Postman, SoapUI and Java Test Suite (incl. test automation, orchestrations, and GenAI-assisted test generation/analysis).
• Integrate API, UI, data, and workflow automation to validate complex cross-application processes and data lineage.
• Collaborate with functional Test Leads, application developers and technical SMEs to embed test automation early and effectively in the delivery lifecycle.
• Lead the planning, execution and reporting of automated test activities across Alpha client implementations.
• Define and promote standards, tools, and best practices for test automation, ensuring alignment with organizational and regulatory standards.
• Define and track quality cost of automation, coupled with capturing quantitative and qualitative return on investment (ROI) metrics across client implementations.
• Estimate automation effort, manage capacity and budget-to-actuals, and handle change control for automation scope.
• Prioritize high-value candidates for automation using risk-based, data-driven methods.
• Drive defect prevention via root-cause analysis and observability (structured logs, dashboards).
• Mentor automation engineers and functional testers, fostering capability growth and continuous improvement.
• Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, etc.
• Uses evaluative judgment in complicated or novel situations; uses multiple sources of information.
• Impacts IT Quality through planning, finances/budget, end results and setting policies.
• Performs other duties and functions as assigned.

• Strong grounding in software engineering for tests: Git, branching, code review, dependency management
• Experience automating API, UI, data, and workflow tests across cloud-native and on-prem systems.
• Strong communication and stakeholder engagement skills, with a proactive and pragmatic approach to problem solving and team collaboration.
• Working knowledge of Agile delivery and tooling (e.g., Jira, Zephyr, Confluence)
• Solid analytical and organizational skills; comfortable in fast-paced, distributed delivery contexts
• Understanding of portfolio management/trading workflows and risk/control frameworks
• Testing Automation Experience, and proven track record of Technology Transformation Engineering is mandatory.
• Should have experience in multi-regional global roles as Testing Automation Engineer.

• 401k matching
• Health insurance
• Flight privileges