Consumer Access Specialist Part Time

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed. Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed. Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans. Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information. Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes. Registers patients for all services, ensuring accuracy and minimizing duplication of medical records.

• Ensures patients are appropriately registered for all service lines.
• Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required.
• Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments.
• Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all.
• Provides PBX (switchboard) coverage and support as needed.
• Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed.
• Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans.
• Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information.
• Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes.
• Registers patients for all services, ensuring accuracy and minimizing duplication of medical records.

• High School Grad or Equiv Required

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program* (For eligible positions)
• Career Development
• Whole Person Wellbeing Resources

We’re here to help our family, friends and neighbors in Orange City feel whole in body, mind and spirit. Fully accredited by the Joint Commission, we use our expertise to provide exceptional care for heart conditions and wound healing, as well as emergencies. Established in 1952, we’ve grown from a 50-bed facility to one of the most comprehensive and trusted healthcare resources in Volusia County, complete with a recently renovated imaging center. The new patient tower at AdventHealth Fish Memorial features a state-of-the-art 15-bed labor and delivery unit, in addition to a surgical center where we care for bariatric, orthopedic and spine-related conditions. With AdventHealth's tremendous resources and expertise, our community hospital has continued to thrive, constantly improving with advanced medical technologies and experienced clinical talent. When you’re ready to take the next step in your career to provide lifesaving care, learn more about the open positions at our hospital in Volusia County. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.