Ward Clerk; FT40, Evening, - Mixed MedSurg/Tele Unit 6, MMMC
Kaiser Permanente
Wailuku, Hawaii, U.S.
Full-time, Regular
Posted Oct 06, 2025
Onsite
Compensation
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About the role
Under direct or indirect supervision of supervisor, contributes to patient care by performing clerical and non-professional tasks directly and indirectly related to patient care and unit functioning.
Responsibilities
- Answers phone(s) on Unit and manages calls appropriately.
- Takes phone reports from Lab, Diagnostic Imaging, and other Departments accurately, and delivers to proper nurse.
- Calls and schedules clinic appointments for patients who need help, when directed by RN/LPN.
- Refers all calls from physicians to appropriate nursing staff.
- Uses systems to assist with the processing of orders.
- Verifies ADT information.
- Uses manual system when computer is down.
- Answers PTS and keeps station ready and available.
- Retrieves meds and supplies and delivers to proper place/person.
- Reports maintenance problems immediately.
- Uses systems to support nursing and unit staff.
- Uses manual system when computer is down.
- Maintains inventory of Unit supplies.
- Orders non-stock items as directed.
- Orders stock items to maintain par level.
- Transport/arranges for transport of supplies and equipment between Units or Departments as needed.
- Supports unit during computer downtime.
- Obtains downtime kit as appropriate.
- Xeroxes and processes charts and other documents as directed by Supervisor or RN.
- Communicates ADT information to Admitting Department and Shift Supervisor/Bed Control.
- Answers nurse call console and refers patient calls to appropriate person.
- Picks-up blood/blood products from Lab as directed by RN.
- Picks-up non-controlled medications from Pharmacy.
- Picks-up supplies/equipment from other Departments.
- Calls acuity forecast to Staffing Office by designated times.
- Tallies and completes daily Acuity Sheets.
- Calls updated acuity.
- Completes additional tasks on individual Units per standards/procedures or Supervisor instructions.
- Uses systems to assist physicians.
- During computer downtime, transcribes physicians orders to appropriate medical record and other forms accurately.
- Completes request forms/orders entry for diagnostic tests, consultations, referrals.
- Schedules special tests with in-house and outside agencies and documents appointment.
- Makes arrangements for patient transport to outside agencies and departments.
- Functions with awareness of and applies safety principles/standards as defined by Hospital, including, environmental and employee issues.
- Reports incidents, work related injuries, unsafe equipment or environment to supervisor or other appropriate person.
- Transmits messages and other pertinent information to appropriate staff members.
- Picks up, sorts, and delivers Unit and patient mail.
- Completes required in-services annually.
- Participates in orientation of new clerical staff.
Requirements
- Basic Life Support within 1 months of hire from American Heart Association
- Demonstrated knowledge of and skill in conflict resolution, decision making, customer service, influence, interpersonal relations, oral communication, problem solving, teamwork, written communication, organizational skills, time management, and initiative.
Benefits
- Hourly pay
- Health insurance
- Paid time off
- 401k matching
About the Company
Join a passionate team dedicated to improving healthcare for our community. At Maui Health, we put people first – our patients, team members, and communities we serve across Maui and on Lanai.
Job Details
Salary Range
$25 - $26/hourly
Location
Wailuku, Hawaii, U.S.
Employment Type
Full-time, Regular
Original Posting
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