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Ward Clerk; FT40, Evening, - Mixed MedSurg/Tele Unit 6, MMMC

Kaiser Permanente

Wailuku, Hawaii, U.S.
Full-time, Regular
Posted Oct 06, 2025
Onsite

Compensation

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About the role

Under direct or indirect supervision of supervisor, contributes to patient care by performing clerical and non-professional tasks directly and indirectly related to patient care and unit functioning.

Responsibilities

  • Answers phone(s) on Unit and manages calls appropriately.
  • Takes phone reports from Lab, Diagnostic Imaging, and other Departments accurately, and delivers to proper nurse.
  • Calls and schedules clinic appointments for patients who need help, when directed by RN/LPN.
  • Refers all calls from physicians to appropriate nursing staff.
  • Uses systems to assist with the processing of orders.
  • Verifies ADT information.
  • Uses manual system when computer is down.
  • Answers PTS and keeps station ready and available.
  • Retrieves meds and supplies and delivers to proper place/person.
  • Reports maintenance problems immediately.
  • Uses systems to support nursing and unit staff.
  • Uses manual system when computer is down.
  • Maintains inventory of Unit supplies.
  • Orders non-stock items as directed.
  • Orders stock items to maintain par level.
  • Transport/arranges for transport of supplies and equipment between Units or Departments as needed.
  • Supports unit during computer downtime.
  • Obtains downtime kit as appropriate.
  • Xeroxes and processes charts and other documents as directed by Supervisor or RN.
  • Communicates ADT information to Admitting Department and Shift Supervisor/Bed Control.
  • Answers nurse call console and refers patient calls to appropriate person.
  • Picks-up blood/blood products from Lab as directed by RN.
  • Picks-up non-controlled medications from Pharmacy.
  • Picks-up supplies/equipment from other Departments.
  • Calls acuity forecast to Staffing Office by designated times.
  • Tallies and completes daily Acuity Sheets.
  • Calls updated acuity.
  • Completes additional tasks on individual Units per standards/procedures or Supervisor instructions.
  • Uses systems to assist physicians.
  • During computer downtime, transcribes physicians orders to appropriate medical record and other forms accurately.
  • Completes request forms/orders entry for diagnostic tests, consultations, referrals.
  • Schedules special tests with in-house and outside agencies and documents appointment.
  • Makes arrangements for patient transport to outside agencies and departments.
  • Functions with awareness of and applies safety principles/standards as defined by Hospital, including, environmental and employee issues.
  • Reports incidents, work related injuries, unsafe equipment or environment to supervisor or other appropriate person.
  • Transmits messages and other pertinent information to appropriate staff members.
  • Picks up, sorts, and delivers Unit and patient mail.
  • Completes required in-services annually.
  • Participates in orientation of new clerical staff.

Requirements

  • Basic Life Support within 1 months of hire from American Heart Association
  • Demonstrated knowledge of and skill in conflict resolution, decision making, customer service, influence, interpersonal relations, oral communication, problem solving, teamwork, written communication, organizational skills, time management, and initiative.

Benefits

  • Hourly pay
  • Health insurance
  • Paid time off
  • 401k matching

About the Company

Join a passionate team dedicated to improving healthcare for our community. At Maui Health, we put people first – our patients, team members, and communities we serve across Maui and on Lanai.

Job Details

Salary Range

$25 - $26/hourly

Location

Wailuku, Hawaii, U.S.

Employment Type

Full-time, Regular

Original Posting

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