Office Assistant Orthopedics and Sports Medicine

When our patients visit the hospital, we know they need more than expert care. They need someone who can provide reassurance at every step of their visit. And that's the type of care we're honored to provide at AdventHealth Hendersonville. At AdventHealth Hendersonville, we make a difference. We help patients feel better. We bring grace to families. And we support our fellow team members. We do this by caring for the body, mind and spirit of each life we touch. Through the guiding principles of Christ, each team member brings their own experiences and unique skills to provide exceptional care right here in the hills of North Carolina. When you're ready to take the next step in your career to provide lifesaving care, learn more about the open positions at our hospital in Henderson County.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Our promise to you Schedule: Full Time Shift : Day Mon-Thurs 8am-5pm, Fri 8am-3:30pm Location: One Health Park Dr, Hendersonville NC 28792. The community you'll be caring for: AdventHealth Hendersonville Convenient access, with locations across Western North Carolina Beautiful mountain scenery Plentiful opportunities for outdoor adventurers, including hiking, zip lining and white-water rafting Historic towns and cities full of specialty shops, art galleries and unique restaurants Fresh produce available at farmers markets and U-picks Special events to enjoy in every season The role you'll contribute Responsible for providing quality customer service to patients by offering administrative and front office support. This position schedules clinical patient appointments, verifies insurance coverage, and obtains authorizations. Additionally, this role processes referrals and coordinates documentation for coding and billing. In addition, this position performs various administrative tasks simultaneously. Responsibilities for this role include ensuring efficient patient flow and accurate record-keeping. This role contributes to the overall efficiency of the physician offices. The value you'll bring to the team Facilitates medical record requests accurately and timely. Assists with daily closing procedures. Greets and directs patients in a friendly, welcoming, and timely manner. Demonstrates knowledge of department policies and procedures to assist patients appropriately. Answers the telephone and handles calls in a timely and friendly manner, including appropriate documentation of the call. Qualifications The expertise and experiences you'll need to succeed High School Grad or Equivalent Required This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Category: Administrative Organization: AdventHealth Hendersonville Schedule: Full-time Shift: 1 - Day Req ID: 25041567

• Providing quality customer service to patients by offering administrative and front office support.
• Scheduling clinical patient appointments.
• Verifying insurance coverage.
• Obtaining authorizations.
• Processing referrals.
• Coordinating documentation for coding and billing.
• Performing various administrative tasks simultaneously.
• Ensuring efficient patient flow and accurate record-keeping.
• Facilitating medical record requests accurately and timely.
• Assisting with daily closing procedures.
• Greeting and directing patients in a friendly, welcoming, and timely manner.
• Demonstrating knowledge of department policies and procedures to assist patients appropriately.
• Answering the telephone and handling calls in a timely and friendly manner, including appropriate documentation of the call.

• High School Grad or Equivalent Required

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

When our patients visit the hospital, we know they need more than expert care. They need someone who can provide reassurance at every step of their visit. And that's the type of care we're honored to provide at AdventHealth Hendersonville. At AdventHealth Hendersonville, we make a difference. We help patients feel better. We bring grace to families. And we support our fellow team members. We do this by caring for the body, mind and spirit of each life we touch. Through the guiding principles of Christ, each team member brings their own experiences and unique skills to provide exceptional care right here in the hills of North Carolina. When you're ready to take the next step in your career to provide lifesaving care, learn more about the open positions at our hospital in Henderson County.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.