Customer Service Agent (Ticket/Gate) -TQO

Customer Service Agent (Ticket/Gate) -TQO

• Use a computer to sell, print and reissue tickets.
• Manage the check-in process, ensuring that customers have the proper documentation for travel.
• Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts.
• Practices safety conscious behaviors in all operational processes and procedures.
• Use computers to assist customers with seat availability, gate announcements regarding the boarding process, flight status, checking and handling baggage, managing, and initiating the boarding process.
• Operate jet ways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
• Practices safety conscious behaviors in all operational processes and procedures.

• Have a high school diploma or GED equivalent
• Consistently makes safety and security, of self and others, the priority.
• Embraces a diverse set of people, thinking, and styles.
• Be at least 18 years of age
• Frequently lift bags or items weighing up to and including 80 pounds
• Be authorized to live and work in the country you are applying to
• Possess entry-level computer skills
• Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation
• Be willing to work a fixed and/or rotating schedule including afternoons, evenings, weekends, and holidays
• Must be fluent, both written and orally, in English
• Must be fluent, both written and orally, in Spanish

• Delta benefits as per local regulations and work rules will apply
• 401k matching
• Health insurance
• Flight privileges

Delta Air Lines, Inc.