Software Engineer I (Salesforce)

Travelers is seeking a Software Engineer I (Salesforce) to join our Personal Insurance organization as we grow and transform our Technology landscape

• Provide Salesforce Service Cloud & FSC Insurance Expertise
• Configure basic FSC insurance objects and understand relationships between Policy, Account, and Case records
• Set up fundamental Omni-Channel configurations including basic queues and routing rules for customer service
• Create and modify case record types and page layouts specific to different insurance lines of business
• Build simple flows for common insurance processes like policy inquiries and basic claims intake

• Three years of programming/development experience preferred
• Delivery – Intermediate delivery skills including the ability to deliver work at a steady, predictable pace to achieve commitments
• Domain Expertise – Demonstrated track record of domain expertise including the ability to understand technical concepts necessary to do the job effectively
• Problem Solving – Proven problem solving skills including debugging skills, allowing you to determine source of issues in unfamiliar code or systems
• Communication – Strong communication skills with the ability to clearly and concisely interact with team members
• Leadership – Intermediate leadership skills with a proven track record of self-motivation in identifying personal growth opportunities

• Health Insurance
• Retirement
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

Taking care of our customers, our communities and each other. That’s the Travelers Promise