Patient Service Representative

Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medical records, charge entry, referrals, and retrieval of medical information from internal and external systems and sources. Also provide support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional, and spiritual needs of the patient.

• Provide clerical/office support within a physician clinic
• Schedule and confirm patient appointments and revise appointments as needed
• Greet patients/caregivers and provide whatever assistance needed
• Follow up with patients who have not kept appointments
• Thorough and confidential maintenance of patient charts and records

• High School Diploma or GED
• Previous work history that demonstrates basic office and computer skills
• Basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel, etc.

• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources

AdventHealth is a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit.